Capitec Service Assistant Job Opportunity for Unemployed Youth in South Africa

Location to be Placed: South Africa

Company Name: Capitec Bank Ltd

This opportunity aims to equip unemployed people with customer service assistant skills. Think of it as an internship or entry level job where you earn and learn at the same time, not also forgetting getting some experience which will be good for your CV.

Capitec Bank is offering 2025 service assistant job opportunities for unemployed South Africans all over the country. If you been looking for an opportunity at a Bank that believes in you, Capitec is a great choice.

Compared to other South African banks like FNB, Standard Bank etc. Capitec makes it easy for unemployed people with Matric to apply for their opportunities. By simply taking a 15 minutes online assessment, you can be one step away from getting yourself a job. Even though you still have to wait for your application to be approved of course.

PURPOSE STATEMENT:

-Greet customers and manage the branch efficiently using the queue system. Give great customer service, help customers at the ATM, and show them how to use other banking options. This will help you learn the skills needed to advise customers.

-To manage a portfolio of clients by providing excellent client service which aims to retain and optimize client value whilst attracting new clients to ensure future clients grow

We want enthusiastic and driven people who love helping others in banking.

However, it is ideal for the individual to have some client service experience within a retail, financial, or banking environment. The individual must possess basic calculation skills and know how to engage with people.

They must also have clarity and understanding of their own aspirations, be ambitious, and keen to learn.

TO BE PART OF THE JOURNEY FOLLOW THE STEPS BELOW

-To see what life in capitec is all about and complete a short assessment

-After finishing, click Apply to send in your application.

REQUIREMENTS:

-Matric Certificate or vocational in grade 12 national certificate

SKILLS:

-Communications Skills

-Computer Literacy (MS Word, MS Excel, MS Outlook)

Interpersonal & Relationship management Skills

CONDITION OF EMPLOYMENT:

-Clear criminal and credit record

-Your fingerprints must be identifiable in Capitec Bank’s system.

KNOWLEDGE OF UNDERSTANDING OF:

-Understanding of business banking, including what the products and services offer.

-General banking practices and procedures.

-Knowledge of how credit works, including applications, security, and balance sheets.

-Basic calculations

-How to engage with people

-Know what you want, be eager to succeed, and excited to learn.

-Familiarity with Capitec Bank’s products and how the bank operates.

RESPONSIBILITIES:

-Greet customers and inform them about any services offered.

-Assist clients at ATMs about Enquiries

-Assist Clients with Transactions and Navigating through Capitec digital services (App)

Capitec Bank is hiring, It would be advantageous for the individual to have knowledge of bank branch environments and Capitec Bank products and business processes (internal). The individual must have excellent communication skills, be computer literate (MS Word, MS Excel, MS Outlook), and have strong interpersonal and relationship management skills.

APPLY HERE