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Join TFG Group as a Contact Centre Agents 2024 Are you an energetic, self-motivated individual with a passion for service and a desire to grow your career in telemarketing? If so, TFG Group’s Financial Services Telemarketing team might be the perfect fit for you. This opportunity offers a dynamic working environment where you can leverage your sales and communication skills to make an impact.

• Job Identification: 108
• Locations: South Africa

As a Contact Centre Agent specializing in telemarketing, your primary responsibilities will include:

1. Sales: Engage in outbound calls to existing customers, promoting insurance or media products.
2. Professional Communication: Ensure all outbound calls are handled efficiently, accurately, and with a professional demeanor.
3. Customer Service: Provide comprehensive information to customers regarding their insurance options by utilizing customer accounts and personal information.

To succeed in this role, the ideal candidate should possess the following qualifications and skills:

• Education: A Matric qualification or NQF4 equivalent is required.
• Industry Experience: Experience in the insurance industry or sales environment is advantageous.
• Call Centre Experience: Prior call centre experience will be beneficial.
• Integrity: A high level of integrity is essential due to access to customer accounts and personal information.
• Technical Skills: Proficiency in MS Office and other relevant software is necessary.
• Communication Skills: Excellent communication and selling skills are required.
• Attention to Detail: A strong focus on accuracy and detail is vital for success.
• Energy & Drive: High energy levels, self-motivation, and the ability to work under pressure are essential.
• Transport: Candidates should have reliable transport to and from the Parow office.
• Flexibility: The ability to work flexible hours (08:00 – 21:00) is a key requirement.

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TFG Group offers a vibrant work environment where you can grow your career and refine your telemarketing and customer service skills. Joining this team means being part of a company that values its employees’ contributions and provides opportunities for growth and development in the financial services industry. Join TFG Group as a Contact Centre Agents 2024

If you are ready to take your career to the next level, apply today for the position of Contact Centre Agent at TFG Group and make a difference in the world of telemarketing.

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This role is located in the Western Cape, and it requires working flexible hours. Make sure you have reliable evening transport if you are considering this opportunity. Whether you have previous experience in telemarketing, sales, or the insurance industry, TFG Group is looking for individuals ready to take on the challenge and excel in a dynamic and fast-paced environment. Join TFG Group as a Contact Centre Agents 2024

Click Here to Apply