Standard Bank Learnerships 2024

If you are interested in engaging with customers, solving their problems and have a high passion for sales and service  then this learnership is an ideal opportunity to enter the world of banking. Designed to help you gain valuable work experience in customer interactions in our contact centre environment, transactional banking with a high focus on service you will have a unique opportunity to gain experience in any of the roles within Voice Branch

In addition, you will complete a qualification in Banking at an NQF level 5.  This will enable you to become FAIS accredited and access banking employment across South Africa. Designed to help you gain valuable work experience you will have a unique opportunity to gain proficiency in the following:

• Understanding the full value chain of Banking
• Build strong Sales and Service Skills
• Analyse and Process information
• Understanding the Financial and Regulatory framework
• Understanding Customer Demands and providing appropriate solutions
• Resolving clients inquires
• Building relationships
• Prioritise and plan own workload and time management.
• Ensure all correspondence and other communication is attended to professionally and promptly to ensure a consistently high standard of sales and service.
• Telephone and email etiquette